GREENVILLE, S.C. -- Naturally Occurring Affordable Housing Property Management (NOAH) has announced the leadership team it has created to help residents of Upstate apartment communities receive better service.
NOAH Property Management was created by Affordable Upstate to manage its 23 apartment communities, representing more than 3,550 residents in the Greenville-Spartanburg region. NOAH Property Management’s mission is to go beyond traditional property management by fostering a sense of community and enhancing the quality of life for its residents.
Led by CEO Matt Foster, the NOAH Property Management team now includes: Valandis Johnson, Director of Technology Operations; Brandi Harbert, Vice President of Property Management; Robbie Andrews; Operations Manager; Erin Sweet, Community Housing Manager; Su Townes, Community Housing Manager; and Shakira Dawkins, Community Housing Manager.
“We have assembled an amazing team whose purpose is to help our residents get more out of their experience,” Foster said. “Our goal is to make our apartment communities feel like actual homes for our residents.”
NOAH Property Management was born from a desire to create a tech-oriented property management solution that economically mobilizes residents at 60-80% of the Area Median Income (AMI). This solution delivers high-quality management with dignity, enabling residents to achieve greater economic mobility while partnering with nonprofits like Front Porch Housing, Greenville Homeless Alliance and the Southeast Affordable Housing Administration. Leveraging A.I. technology, NOAH Property Management empowers its property management team to have more resources to pour into its residents thus creating a more personalized experience.
NOAH Property Management offers tenants 24/7 live service for questions on billing, availability and most importantly, maintenance questions. Any time a tenant calls, an internal team member will be there to answer those calls – not a third party , he said. In addition, people looking to learn more about the 23 properties that NOAH manages can use the service to learn about available units and schedule showings faster.
Under the banner "WHERE COMMUNITY COUNTS," NOAH Property Management has launched innovative programs designed to meet residents where they are, fostering both financial stability and personal growth. These programs are at the heart of NOAH Property Management's mission to create thriving communities through practical, supportive, and forward-thinking solutions:
· Flex Pay: Understanding its residents' diverse financial situations, NOAH Property Management introduced Flex Pay. This program allows residents to split their rent into two equal payments due on the 1st and 15th of each month, helping them avoid late fees and manage their finances more easily.
· Deposit Alternative: Moving can be financially burdensome. NOAH Property Management's Deposit Alternative program alleviates this strain by offering residents the option to skip traditional deposits and save money for what matters most.
· Positive Credit Reporting: NOAH Property Management is committed to helping residents build a positive financial future. With Positive Credit Reporting, all on-time rental payments are reported to credit bureaus, aiding residents in establishing and improving their credit history.
· Rent Relief: Life is unpredictable, and financial challenges can arise unexpectedly. NOAH’s Credit Alternative program, known as Rent Relief, offers 0% interest rental loans of up to $5,000, providing residents with a lifeline during short-term income loss and helping to reduce delinquencies and avoid costly evictions.
· Home Purchase Incentive: NOAH Property Management believes in supporting residents' long-term goals. Through the Home Purchase Incentive program, residents can connect with licensed real estate agents and receive a $500 bonus when they purchase a home, making the dream of homeownership more attainable.
About Affordable Upstate:
Affordable Upstate is a real estate investment firm focused on redeveloping and redefining naturally occurring affordable housing in the Upstate of South Carolina. Since 2017 they have placed over $50 million of investor equity into socially responsible, environmentally enhanced workforce housing assets, resulting in a diverse and thriving portfolio with over 1,450 apartment units that satisfy the expectations of residents, investors, and communities. Learn more at Affordable Upstate.
About NOAH PM:
The mission of Naturally Occurring Affordable Housing Property Management (NOAH) is to provide affordable housing for our self-managed communities across the Upstate of South Carolina, while creating a sense of community among our residents. For more information about NOAH Property Management and its resident-focused programs, visit www.NOAHpm.com or call 864-580-NOAH.
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